How to File a Leatherman Warranty Claim

Step-by-step: how to file

1. Fill out the Repair or Replace formOne form per tool. Describe the problem and add a photo of the whole tool.
2. Mark it Sentimental if it matters to youLeatherman will repair it and keep identifying features, or send it back unrepaired if that isn't possible. It won't do partial repairs.
3. Print the packing slipIt's emailed to you. Put it in the box with the tool.
4. Ship insured and trackedSend it to the address on the form. The form isn't postage. Don't use packaging you want back; it's thrown away.
5. Watch for the check-in emailYou'll get one when the tool arrives.

Good to know

• Accessories, sheaths, apparel and soft goods aren't covered, except the items listed above.
• Free sharpening applies only to MagnaCut blades on non-serrated edges.
• Limited-run Garage tools are repaired if possible; if not, you get store credit for the full purchase value.