24 step-by-step guides
Claim guides
Exact steps, real costs and the traps that get claims denied, brand by brand. Every guide was checked against the brand's own warranty page.
Apparel, Socks & Footwear
See every apparel, socks & footwear brand
Carhartt
How to Get Carhartt Gear Repaired or Replaced
Carhartt will repair, replace or credit gear that fails you. What it won't fix, the 4–5 week turnaround, and the $9.99 DIY kits.
Darn Tough
How to Claim Darn Tough Socks
Holes in your Darn Tough socks? Here is how the unconditional lifetime guarantee works, what you get back, and how to file in minutes.
Patagonia
How to Use Patagonia's Ironclad Guarantee
Patagonia guarantees everything it makes, but wear and tear is repaired for a charge. How to start a repair or return and what to expect.
Smartwool
How to Claim the Smartwool Guarantee
Not happy with Smartwool socks or base layers within 2 years? Here's how to file, what photos to send, and why you'll get a gift card, not new socks.
Kitchen & Drinkware
See every kitchen & drinkware brand
Hydro Flask
How to Claim a Hydro Flask Warranty
Hydro Flask lost its insulation or the cap broke? How the Hydro Flask Promise works, the boiling-water test, what to send and what voids it.
Le Creuset
How to Claim a Le Creuset Warranty
Le Creuset enameled cast iron has a lifetime limited warranty, but stoneware gets 10 years and kettles 5. How to file, what's covered and what isn't.
Lodge
How to Claim a Lodge Cast Iron Warranty
Lodge covers cracking, warping and casting defects for life. Rust and sticky seasoning aren't defects. How to file, and what voids the warranty.
Stanley
How to Claim a Stanley Cup Warranty
Stanley tumbler lost its insulation or the body failed? Here is how to file a Stanley warranty claim, what is covered, and what voids it.
Vitamix
How to Claim a Vitamix Warranty
Vitamix covers defects and normal wear for 10 years, and pays shipping both ways. The phone number, the return label, and what isn't covered.
YETI
How to Claim a YETI Warranty
YETI's warranty is 3 or 5 years, not lifetime. Here's what's covered, how to get an RMA number, and the prepaid label most people miss.
Home Fixtures & Appliances
See every home fixtures & appliances brand
Delta Faucet
How to Get Free Delta Faucet Parts
Delta sends free parts and finish fixes for faucets made after 2019, for as long as you own the home. The phone number, what to have ready, and what voids it.
Kohler
How to Claim a Kohler Faucet Warranty
Kohler mails a free cartridge if your faucet leaks or drips, for as long as you own your home. You need the original receipt. Here's how to claim.
Moen
How to Get Free Moen Faucet Parts
Dripping Moen faucet? Moen sends free replacement parts for as long as you own your home. Here is what to say, what to send, and what voids it.
Tools & Outdoor Gear
See every tools & outdoor gear brand
Craftsman
How to Replace a Broken Craftsman Tool
Craftsman hand tools are still covered for life, for any reason, with no receipt. How to swap one at a store or through Customer Care.
DeWalt
How to Claim a DeWalt Warranty
DeWalt has three different warranties. Here's which one your tool falls under, how to file online, and the mechanics tools that need no receipt at all.
Leatherman
How to File a Leatherman Warranty Claim
Leatherman multi-tools have a 25-year warranty and Leatherman pays to ship them back. The online form, the packing slip and what isn't covered.
Milwaukee
How to File a Milwaukee Tool Warranty Claim
Milwaukee power tools get up to 5 years and hand tools a limited lifetime. How to file through eService, the date-code rule, and what isn't covered.
Ryobi
How to File a Ryobi Warranty Claim
Ryobi hand tools are covered for their usable life, but you need proof of purchase and you pay to ship. The exact address, phone and form steps.
Vortex
How to Use the Vortex VIP Warranty
Vortex repairs or replaces damaged scopes, binoculars and red dots for free, however it happened. What's covered and how to start.
Zippo
How to Get a Zippo Lighter Repaired Free
Zippo fixes windproof lighters free for life. What's covered, what isn't (finish and decoration), and how to use the repair form.
Luggage & Backpacks
See every luggage & backpacks brand
Briggs & Riley
How to Get Briggs & Riley Luggage Repaired
Briggs & Riley repairs functional damage for life, even if an airline broke it. How to submit a repair and who pays shipping.
JanSport
How to Claim a JanSport Backpack Warranty
Zipper blown out or strap ripped? Here is exactly how to file a JanSport warranty claim, what it costs you, and what voids it.
Osprey
How to Use Osprey's All Mighty Guarantee
Osprey repairs any damage or defect for free, whatever the pack's age. How to start a repair, the PR/PO number, shipping, and the 6–10 week wait.
Samsonite
How to File a Samsonite Warranty Claim
Samsonite's warranty is 3, 5 or 10 years or lifetime depending on the line, and it excludes airline damage. How to claim through an approved service center.
Before you file any claim
How to file any warranty claim
The checklist that works for every brand.
No receipt?
Brands that don't need one, and how to prove purchase.
Claim denied?
What to do next.
Lifetime warranty myths
What people get wrong.